Archive for February, 2010

Sales by Electronic Media

February 13, 2010

Sales flourish via the electronic media like websites of which there are more than 182 million in 2010 according to Netcraft,   They are an economical way to inform the public and to solicit business.  Some are marvels of design and electronics while the more modest ones also serve a business purpose and foster the self-image of the owner.  After all, merely having one augments one’s self image. Closely allied, and a newer phenomenon, is the blog which is often a virtual website and carries the designation  website/blog.   “Virgilsviews.com” is an example. A blog permits the owner to express opinions to a large audience.  It promotes democracy since long silent citizens can speak (write) with vigor and maybe even dogmatism.  A spirited blog often prompts a spirited response from the reader.

The blog becomes a sales agent when it serves as a website, and the sales person can use it to persuade prospects to buy the product or service on display.

Other phenomena for selling confront the Internet surfer.  Many have signed on to Facebook, Twitter, Linkedin, You Tube, Flickr and who knows how many more?

Another electronic medium used to sell is Telemarketing which is well-known to anyone with a telephone.  The calls, often at inopportune hours, irritated so many that the Government imposed  a “Don’t Call” system.  I now receive almost no such calls, but relatives in Florida and Maryland still report a large number.  Ironically, while in the past complaining about such intrusions, I use the technique  in a very limited way to call prospective customers (never at mealtime or bedtime).

Television and radio are costly media for selling a product or service.  Charges vary widely, but at a minimum the cost will probably be $5.00 for a 30-second program.   They are effective, however, they may be best for those with bigger budgets.

SALES BY PRINT MEDIA

February 8, 2010

 

Much of this blog deals with sales by people.  It is also possible to use print to make sales.

 A generation ago the company letterhead was called a “silent salesman.”  It began to sell the moment the recipient opened the envelope.  It continued to sell into the future if the recipient retained it.  In its day Hammermill Papers placed numerous ads featuring creative ways for bond paper to sell letterheads.

 One campaign, “Your Letterhead Is You.,” cited five possible company personalities, i.e. conservative, dignified, friendly, service-minded and product-minded with a letterhead to match.

 An important factor in letterhead success is the color of the paper.  Hammermill addressed that with the advertising slogan “White is always right, but color makes the difference.”  Color enhances the letterhead design.  It is also important in advertising pieces.  Businesses report greater response to flyers printed on colored paper than on plain white stock.

 Letterheads and paper advertisers have declined in importance, but the paper business card remains essential to sales.  There is no hint of a convenient replacement.  Online templates and printers makes it available to all, but a qualified designer may better portray the product or service being sold.

 There still are sales opportunities in newspapers and other publications, but the digital media  has lessened their popularity.

MARKETING OR FINDING SALES PROSPECTS

February 8, 2010

The word marketing embraces several concepts including sales, advertising, packaging, product management, finding prospects, and there may be more.

 Locating possible customers is perplexing and hard work since they are normally scattered throughout the general population.  Here are a few suggestions for doing that. 

            1.  The public library may be a fruitful source.  At least it is in Dallas. There a skilled and helpful staff has available volumes of reference material as well as Internet connections.  Over a year ago I received help by personal visits and by phone calls and email.  Call before going to be sure that they have the information you seek. 

             2.  Chambers of Commerce maintain rosters of members arranged by business or profession.  Data include names, addresses and phone numbers.

             3.  Everyone is aware of the Yellow Pages originally found in telephone directories and now also on the Internet.

             4.  Trade Associations publish lists of members with a variety of information about each.  A few years ago the Southwestern Printing Association gave me  an attractive booklet showing useful information about printing companies including kinds of equipment and the names of executives.

             5.  Business and social clubs have members who may be prospective customers. Sales persons are traditional members of service clubs like Rotary, Kiwanis, Lions, etc.

             6.  Networking groups are often sponsored by Chambers of Commerce or by trade groups and industries.  Those looking for contacts gather for snacks, drinks and an exchange of information and business cards or for the opportunity to rise and for 30 – 60 seconds to tell about their business.   Occasionally participants will donate door prizes and thus gain more attention.  An alleged slogan from the public relations fraternity may serve. i.e. “It’s not so important who you know, but more important is who knows you.”

             7.  Directories listing companies in the business you wish to explore.  For senior care in Dallas and other cities there are directories entitled “New Lifestyles” that list retirement and assisted living residences as well as nursing homes, residential care service, memory care, home care and rehabilitation.

 `           8.  Local newspapers and other periodicals often have articles or ads that may lead to discovery of a prospect.