Archive for the ‘Marketing or Finding Sales Prospects’ Category

COLD CALLING

September 17, 2011

The purpose of cold calling is to generate or warm up interest in a product or service for sale.  The salesperson hopes, usually vainly, that the un-announced visit will result in a sale or the opportunity for a future presentation.

The act of selling is a challenge, but cold calling makes it a double challenge.  The sellers first must persuade the startled prospect to listen for a few minutes at least.  Later they dare to hope that their eloquence will result in an order.  Since that is not likely, they ask for an appointment for a second visit at a time convenient for the prospect.

Some people do not want to approach anyone for direct selling, and they head for another profession. They leave the field to others who enjoy the risk or the uncertainty of trying to persuade a skeptical listener.

Cold calling becomes triple challenging if the seller with a newly learned language makes a sales presentation to a native speaker of that language. In the early 1990s after a few years of intensive study of Spanish I made two trips to Mexico City.  On the first trip in order to practice cold calling in Spanish I offered to represent a Texas manufacturer of business forms at no cost to him.

On the second trip,  for a modest fee, I called on architects to promote decorative, ornamental and architectural aluminum castings. I gained no orders but did gain experience visiting Mexican business offices using both Spanish and English, as the prospective customers often preferred to reply in fluent English.  I don’t like to admit it, but they probably decided on English after hearing my opening Spanish.

Sept. 10-11 (2)

MARKETING OR FINDING SALES PROSPECTS

February 8, 2010

The word marketing embraces several concepts including sales, advertising, packaging, product management, finding prospects, and there may be more.

Locating possible customers is perplexing and hard work since they are normally scattered throughout the general population.  Here are a few suggestions for doing that.

1.  The public library may be a fruitful source.  At least it is in Dallas. There a skilled and helpful staff has available volumes of reference material as well as Internet connections.  Over a year ago I received help by personal visits and by phone calls and email.  Call before going to be sure that they have the information you seek.

2.  Chambers of Commerce maintain rosters of members arranged by business or profession.  Data include names, addresses and phone numbers.

3.  Everyone is aware of the Yellow Pages originally found in telephone directories and now also on the Internet.

4.  Trade Associations publish lists of members with a variety of information about each.  A few years ago the Southwestern Printing Association gave me  an attractive booklet showing useful information about printing companies including kinds of equipment and the names of executives.

5.  Business and social clubs have members who may be prospective customers. Sales persons are traditional members of service clubs like Rotary, Kiwanis, Lions, etc.

6.  Networking groups are often sponsored by Chambers of Commerce or by trade groups and industries.  Those looking for contacts gather for snacks, drinks and an exchange of information and business cards or for the opportunity to rise and for 30 – 60 seconds to tell about their business.   Occasionally participants will donate door prizes and thus gain more attention.  An alleged slogan from the public relations fraternity may serve. i.e. “It’s not so important who you know, but more important is who knows you.”

7.  Directories listing companies in the business you wish to explore.  For senior care in Dallas and other cities there are directories entitled “New Lifestyles” that list retirement and assisted living residences as well as nursing homes, residential care service, memory care, home care and rehabilitation.

`           8.  Local newspapers and other periodicals often have articles or ads that may lead to discovery of a prospect.


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